Terms and Conditions

1. Introduction
Welcome to Ella’s Beauty. By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully.

2. Definitions
“Salon” refers to Ella’s Beauty.
“Client” refers to any individual receiving services from the Salon.
“Services” encompass all beauty treatments and products offered by the Salon.

3. Appointments
Booking: Appointments can be scheduled via our website, phone, or in person. A deposit of £5 is required to secure your booking.
Punctuality: Please arrive at least 10 minutes before your scheduled appointment to complete any necessary consultations.
Late Arrivals: Arriving late may result in a shortened service time or rescheduling. If you are more than 15 minutes late, we reserve the right to cancel your appointment, and the deposit will be forfeited.

4. Cancellations and Rescheduling
Notice: A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.
No-Shows: Clients who do not attend their scheduled appointment without prior notice will forfeit their deposit and may be required to pay a fee before booking future appointments.

5. Payments
Deposits: As stated, a £9 non-refundable deposit is required at the time of booking.
Balance: The remaining balance is due on the day of the appointment.
Methods: We accept cash, major credit/debit cards, and online payments through our website or Fresha booking system.

6. Salon Etiquette
Health and Safety: For the safety of all clients and staff, please inform us of any medical conditions, allergies, or injuries prior to your treatment.
Children and Pets: To maintain a serene environment, we kindly request that children and pets are not brought to the Salon unless they have an appointment.

7. Personal Belongings
The Salon is not responsible for any lost or damaged personal items. Please keep your belongings with you at all times.

8. Liability
While we strive to provide the highest quality services, the Salon is not liable for any adverse reactions or injuries sustained during treatments, provided all necessary precautions have been taken.

9. Data Protection
We are committed to protecting your privacy. Personal information collected during bookings or consultations will be used solely for Salon purposes and will not be shared with third parties without your consent.

10. Changes to Terms and Conditions
The Salon reserves the right to amend these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately.

Contact Information
For any questions or concerns, please contact us at:

Ella’s Beauty
144 Victoria St
Phone: 07787321119
Email: ellasbeautynails@gmail.com
Website: ellasbeautynails.com